Lannon water damage: a written scope for a rural-edge community

Equipment on the property

A home with its own pump, pressure tank or drainage equipment can lose water from that equipment. The crew asks what is on the property and whether it was running when the loss began, and it notes the answer in the scope.

Checks for a rural-edge home

The list below gives the points checked on a rural-edge home, in general terms.

Drying in a cold month

A rural house can be cold in the winter months, and cold slows drying. The crew sets heat and airflow to match the material and records the room temperature on each visit, so a slow reading can be explained.

Which towns sit closest to Lannon?

Lannon is about 20.6 km from the Milwaukee anchor, on ZIP 53046 in Waukesha County. The three nearest other towns in the service list are Menomonee Falls (4.5 km), Sussex (5.2 km) and Germantown (8.6 km), and a call about Lannon is passed to whichever crew is free nearest.

A claim is easier to support when the loss is described in the same terms the insurer uses. Ask the crew to record the source, the water type, the time and the rooms in the scope for Lannon, and keep the same description in every letter.

Calls placed from Lannon are taken on the same line and matched to the nearest free team. The address is matched against ZIP 53046 in Waukesha County, and the scope records that ZIP so the file can be filed without confusion. A loss in Lannon is measured with the same readings as anywhere else in the service list, and the finding for each room is written into the scope before drying is set.