Water damage in Thiensville: a written scope and a 24/7 line

Notes for a basement on the first visit

The first visit records the water line, the floor drain and the sump, and it notes the stored contents on the lowest shelves. Each is photographed before anything moves.

A short plan for the first day

The steps below are what a homeowner can do on the first day, before and after the crew arrives.

The file that follows

The file holds the scope, the photographs and the readings in one dated place, and the homeowner can share it with an insurer or a second contractor.

Which towns sit closest to Thiensville?

Thiensville is about 21.2 km from the Milwaukee anchor, on ZIP 53092 in Ozaukee County. The three nearest other towns in the service list are Mequon (2.0 km), Cedarburg (7.6 km) and Grafton (10.0 km), and a call about Thiensville is passed to whichever crew is free nearest.

A homeowner in Thiensville can ask the crew to note the same readings and marks it would record anywhere else in the service area, so any later comparison is like for like.

Calls from Thiensville are taken on the same line and matched to the nearest free team. The address is checked against ZIP 53092 in Ozaukee County, and the scope records that ZIP so the file can be filed without confusion. A loss in Thiensville is measured with the same readings as anywhere else in the service list, and the finding for each room is written into the scope before drying is set.